30 Day Product Guarantee
SoClean 30-day money-back guarantee
SoClean offers a 30-day money-back guarantee on the SoClean CPAP sanitizing unit that is purchased online from SoClean*.
If for any reason you are not completely satisfied with your purchase of the SoClean, you may contact us at firstname.lastname@example.org or call toll free 866-501-3705 within 30 days of your purchase to request an RMA for a refund by providing the following:
- Name and e-mail address under which the purchase was made; and
- Order-confirmation number as shown on your confirmation e-mail, if received; and
- Original packaging for the unit
Returns without an RMA from SoClean will not be accepted.
Attn: Returns (Add RMA #)
12 Vose Farm Road
Peterborough, NH 03458
Undamaged merchandise with original packing material may be returned to SoClean for any reason within 30 days of original purchase OR within 30 days of purchase from an authorized re-seller. Upon approval and receipt of all of the above applicable to your purchase a refund will be issued. Any shipping fees incurred to and from SoClean will not be refunded.
* Those who have purchased SoClean through a reseller should contact that reseller for their refund policy. SoClean reserves the right to limit returns. If you have any questions about your qualifications for a return, please contact us via email or telephone.