Soclean 2 Support
Do you need help setting up your SoClean 2? Our Customer Care team can help you out! Call us Monday through Friday: 8:30am - 7pm est. at (800) 916.4577. You can also send an email to email@example.com.
The SoClean 2 is the fast, easy way to maintain your sleep equipment accessories. The SoClean 2 uses Activated Oxygen (ozone) in order to maintain your hose and mask daily with no water or harsh chemicals.
Wash and clean your hose and mask regularly as recommended by the manufacturer. Use mild, unscented soap and warm, drinking-quality water.
The SoClean 2 runs a 7-minute cycle plus a 2 hour rest period. This ensures proper maintenance of the equipment and the rest period allows the Activated Oxygen (ozone) to convert back into regular oxygen.
When operating your SoClean 2 per the instructions for use, if there is a noticeable scent of ozone or other unfamiliar odor or you experience headache, cough or shortness of breath, leave the room for 4 hours. Contact SoClean Customer Care before running your machine again.
The SoClean 2 is easy to use. All you need to do is place your hose and mask into the SoClean 2 Chamber, close the Lid and let the SoClean 2 do the rest. *Prior to first using your SoClean 2, we recommended that you wash, rinse and dry your hose and mask as recommended by the manufacturer to remove any facial oils or organic materials. If you would like additional information about setting up your SoClean, please contact customer care at 866-501-3705.
The SoClean 2 connects to most popular sleep equipment hoses using the Hose & Mask Adapter. If you have any questions about your particular sleep equipment, please contact customer care at 866-501-3705.
You can reset the display screen by holding down the hourglass button and manual button together until you see a smiley face icon appear on the display screen. When you see the smiley face icon, the message has been cleared and reset.
If you are not satisfied with your purchase, please contact Customer Care.