Customers who purchased a SoClean device directly from SoClean, are within the 30-day risk-free trial period and are not requesting a product replacement, may submit a Return Merchandise Authorization (RMA) request using the form below. You will receive a confirmation email that includes your RMA number and a shipping label to ship your device back to us, within three business days. A member of our customer care team may contact you if any additional information is required.


Submission may take a few seconds.  Please do not click Submit more than once.